DPW Guidance for Trash Cans
Important Message About 96-Gallon Supercans
The DC Department of Public Works (DPW) has exhausted our inventory of 96-gallon supercans due to a nationwide shortage also faced by other municipalities. DPW has placed an order; however, due to the shortage it has not been fulfilled.
Several factors contribute to this, including:
the public health crisis;
a catastrophic fire at the manufacturer’s facility; and
the manufacturer is the sole producer of the 96-gallon cans.
When will I get my supercan?
Unfortunately, the manufacturer has not provided an estimate on when the cans will be available. A delivery timeline will be made public as soon as possible.
Can I pay for a can to get in the cue for delivery?
Payment for supercans has been suspended until cans are back in inventory.
If I have paid for a can, what should I do?
No action is needed. Your can will be among the first to be delivered once they are in inventory.
How will my trash be collected if I don’t have a can?
Place your trash, at the point of collection, in a trash container or in trash bags.
If I need a repair to my can, what should I do?
For household serviced by DPW, repair requests may be made online at 311.dc.gov or by calling 311 (202-737-4404). We will continue to replace other size cans and repair lids, bars and wheels free of charge on all recently distributed containers with serial numbers that start with a W# for trash and R# for recycling. Containers with serial numbers starting with a DC# are old and cannot be repaired.
How do I know if my residence is serviced by DPW?
DPW serves single-family homes and apartment buildings with three or fewer living units. We do not provide free replacement containers. Residents in buildings with four or more living units, mixed-use residential/commercial buildings and commercial properties must have service arrangements with a commercial/private hauler and obtain trash and recycling containers themselves or from their hauler.
I am a new homeowner, am I eligible for a free can? If so, when will I get a can?
Unfortunately, the manufacturer has not provided an estimate on when the cans will be available for delivery. A delivery timeline will be made public as soon as possible.
If you are a new homeowner in the District of Columbia, you are eligible for free containers if:
You moved into your home within the previous 90 days;
There are no containers at the home at the time of move-in; or
Containers are damaged beyond repair.
If you meet the above criteria, please send a copy of your deed or settlement letter to email@example.com, or fax it to 202-645-3893. You can also mail a copy to:
Department of Public Works Solid Waste Collections Division – Container Processing 1725 15th Street NE Washington, DC 20002
Otherwise, residents and property owners may purchase trash and recycling containers from DPW, if we provide your collection services.